Aipex

An agentic AI copilot for IT teams that helps monitor, diagnose and resolve device and server issues faster.

Visit Official Website

https://tassient.com

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What It Does

Aipex is Tassient's 'agentic AI copilot built for IT teams'. It brings AI assistance to device and server troubleshooting: the homepage demo shows a machine flagging a runaway process, a missing patch/reboot and high disk queue, and the Aipex Copilot offering to fix them. The platform is described as helping an IT team monitor, diagnose and resolve issues across devices and servers, with control shell, files and a copilot as the core surfaces. It is a B2B product rather than a self-serve tool: the site has Capabilities, Features and Documentation sections and a sign-in, and promotes appearances at IT industry events, but there is no public pricing page and no self-serve plan. The X profile names the company as 'Tassient — Agentic RMM / DEX'.

Key Features

  • AI copilot for device and server troubleshooting
  • Control shell and file access surfaces
  • Monitoring and diagnostics across a fleet
  • Documentation and capabilities for IT teams

Who It Is For

IT operations and help-desk teams managing fleets of devices and servers.

Key Use Cases

Diagnosing a misbehaving device or server; getting suggested fixes for runaway processes, missing patches and reboots; monitoring a fleet with an AI copilot in the troubleshooting workflow.

Pricing and Access

Pricing

Freemium

Individual plan prices are not publicly listed. Check the official site for current pricing.

Access

Free for up to 10 devices; Pro (more than 10 devices) has no public price — the site says to contact Tassient (sales@tassient.com) for pricing, onboarding and rollout. Access is request-based: signup asks for a work email to request an account.

Pricing and availability last checked: Oct 28, 2026 · Source: official website

Privacy and Data Handling

A privacy policy is published at /privacy.html and terms at /terms.html.

Official privacy policy

Strengths and Limitations

Strengths

It targets a concrete, high-value workflow — an IT admin's troubleshooting loop — with named surfaces (copilot, shell, files) rather than a vague AI promise.

Limitations

No public pricing (Free up to 10 devices, Pro is contact-sales), and accounts are request-based rather than self-serve; it is a fleet/enterprise tool, not for individuals.

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