Tenreply
A shared team inbox for WhatsApp, Instagram, Messenger and web chat, built on official Meta APIs with CRM and automation.
https://tenreply.com
Showing the product's mark because a screenshot isn't available yet. Own this product? Suggest a screenshot.
What It Does
Tenreply puts the messaging channels a business sells through into one workspace. WhatsApp, Instagram, Messenger and the website chat widget land in a single team inbox with per-teammate logins and no per-seat limits, so conversations, customer context and follow-up workflows stay together instead of being split across phones and browser tabs.
Beyond replying, it covers the campaign side: broadcasts to large contact lists, comment-to-DM automation, a flow builder, keyword and event triggered automations, WhatsApp template management, a synced Meta Commerce catalog, native WhatsApp Flows, retargeting broadcasts and social publishing to Instagram, Facebook and LinkedIn from one place. A CRM layer adds a kanban deal pipeline with custom stages and multi-step message sequences, and analytics report on what actually moves results.
Channel setup is guided, reply suggestions are AI-generated, and the platform exposes a REST API and webhooks for developers plus integrations with tools already in use. It positions itself as no lock-in with cancel-anytime billing, and offers both self-serve start and a booked demo.
Key Features
- Unified inbox for WhatsApp, Instagram, Messenger and website chat
- Unlimited team seats with individual logins and no per-seat charge
- Broadcasts, retargeting broadcasts and comment-to-DM automation
- Flow builder, keyword and event automations, and WhatsApp template manager
- CRM deal pipeline on a kanban board with multi-step message sequences
- Synced Meta Commerce catalog, native WhatsApp Flows and analytics
- REST API and webhooks for developers, built on official Meta APIs
Who It Is For
Sales and support teams at commerce businesses that sell through WhatsApp, Instagram and Messenger and need to answer as a group.
Key Use Cases
Answering WhatsApp, Instagram and Messenger as one team; running comment-to-DM and broadcast campaigns; tracking deals through a pipeline tied to conversations; publishing social content across Meta networks and LinkedIn.
Pricing and Access
Pricing
Not verified
Access
Self-serve sign-up or a booked demo, with the site stating no lock-in and cancel-anytime. Channel connection requires your own WhatsApp, Instagram and Messenger accounts; a pricing page lists the plans.
Pricing and availability last checked: Oct 24, 2026 · Source: official website
Privacy and Data Handling
Strengths and Limitations
Strengths
It is built on official Meta APIs rather than unofficial automation, and it keeps the CRM pipeline in the same workspace as the conversations that feed it.
Limitations
Messaging coverage is Meta channels plus web chat — the platform is not a general inbox for email or SMS.